LGC Transforming Service Delivery to Meet Customers Needs
Date: 08 July 2008
Venue Name: Earls Court Conference Centre
Location: London
Web Site: http://www.lgc-transformation.co.uk
Name: Customer Services
Email: conferences@emap.com
Telephone: 0845 056 8339
Fax: 020 7728 5299
Other The expectations placed on your services and their delivery is increasing. You need to ensure improvement is continuous. The Transformation Agenda outlines a series of measures for you to practically implement to ensure you meet your efficiency targets while fulfilling the needs of your customers. This is the event to attend to learn more about planning and implementing your own transformation strategy. You will have the opportunity to learn more through interactive workshops. This will allow greater understanding of the issues at hand. Discover how you can transform the services in your organisation. Expert speakers include: Deborah Heenan, Deputy Director – Local Improvement, Transformation and Efficiency, Communities and Local Government Julian Morley, Head of Programmes, South West Centre of Excellence Matthew Ellis, Chair, Staffordshire Connects Mark Haynes, Head of Customer Operations, Lincolnshire County Council
